Internet access disrupted in several cities in France, the operator Free denounces “malicious acts”

The Ministry of the Economy confirms having been informed of a problem of “cut pipes”. The reports mainly concern Free subscribers.

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The inhabitants of several cities in France noted difficulties in accessing the internet on Wednesday April 27, which a source familiar with the matter confirmed to franceinfo. The most affected operator, Free denounced on Twitter “multiple acts of malevolence” on cables, clerk “in the night and in the morning”. And says the problem is “circumscribed” and almost completely resolved. At midday, the operator posted photos that clearly show severed cables, without specifying where they had been taken.

The operator SFR, also concerned, confirmed “several fiber cuts” around Lyon and in Ile-de-France, whose origin “is unknown”. “The teams are on deck” and the “work is in progress”, the company continued. The Ministry of the Economy told AFP that it had been informed of a problem of “severed pipes” which could correspond to acts of vandalism, without further details.

“It’s a bit as if highways were cut off, and traffic had to be redirected to national ones”, explains to AFP Sami Slim, managing director of Telehouse, one of the hubs of internet traffic in France. By building new “roads” to circumvent disturbances, “there may be small cuts here and there, but the internet works”.

On the Downdetector site, where users can notify disruptions, peaks in Free subscriber reports appear around Paris, Lyon, Grenoble, Reims, Strasbourg and Lille.

Bouygues Telecom “does not use the links affected by these malfunctions and mobile and fixed services are provided normally”the group told AFP.

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